With the extranet, customers to query and resolve their invoices on-line, automatically updating the credit services systems at A-Plant. Customers can view existing invoice queries which they have registered and see their status within A-Plant. They may also register new invoice queries via the extranet. Customers can view statements, sales invoices and produce a range of reports, indicating for example the customer site each piece of A-Plant equipment is at and which A-Plant depot it was hired from. A live hire report can be instantly produced, which details the range of equipment on hire, who it was hired by, when it was hired and the rate. As with many of the reports available, the selection criteria for searches has been improved.
The extranet can log any contract that has been delivered using PDA hand held terminals, showing the time the equipment was delivered, as well as the signature captured by the driver.
“We believe we are the first in the industry to offer total integration of PDAs into its back office systems,” says Andy Wortley, Director of Operational Applications at A-Plant.
Suppliers can see the status of their accounts on the A-Plant system, invoices in query, and add comments which feed straight into the A-Plant purchase ledger query management system. Suppliers can also see which invoices are cleared for payment.
